{"id":4026,"date":"2017-03-24T12:29:51","date_gmt":"2017-03-24T11:29:51","guid":{"rendered":"https:\/\/blog.saasweb.net\/?p=4026\/"},"modified":"2017-03-24T12:29:51","modified_gmt":"2017-03-24T11:29:51","slug":"2-nouvelles-applications-ont-ete-choisies-pour-vous-drupal-et-osticket","status":"publish","type":"post","link":"https:\/\/blog.saasweb.net\/fr\/2017\/03\/2-nouvelles-applications-ont-ete-choisies-pour-vous-drupal-et-osticket\/","title":{"rendered":"2 nouvelles applications ont \u00e9t\u00e9 choisies pour vous : Drupal et osTicket"},"content":{"rendered":"<p>Nous vous pr\u00e9sentons 2 nouvelles applications open source pour des besoins bien differents :<\/p>\n<p><strong>&#8211; Un syst\u00e8me de ticketing pour faciliter et structurer votre service client.<\/strong><\/p>\n<p>La gestion de l\u2019assistance \u00e0 la client\u00e8le et de suivi de support peut vite devenir un v\u00e9ritable casse-t\u00eate sans l\u2019utilisation de logiciel adapt\u00e9. <strong>osTicket<\/strong> offre la possibilit\u00e9 de rassembler au m\u00eame endroit toutes les demandes informatiques des clients (via email, t\u00e9l\u00e9phone ou formulaire) et toutes les r\u00e9ponses apport\u00e9es pour un travail d\u2019\u00e9quipe efficace.<\/p>\n<p><strong>&#8211; Un CMS g\u00e9n\u00e9raliste, modulaire et largement utilis\u00e9 pour vous faire b\u00e9n\u00e9ficier d\u2019une communaut\u00e9 importante et dynamique.<\/strong><\/p>\n<p>Une application open source que l\u2019on ne pr\u00e9sente plus dans le domaine du portail Internet : <strong>Drupal. <\/strong>Drupal est un syst\u00e8me de gestion de contenu populaire (CMS) pour la cr\u00e9ation de portails et de sites communautaires.\u00a0La richesse de Drupal r\u00e9side surtout\u00a0dans sa communaut\u00e9 tr\u00e8s impliqu\u00e9e et active. Vous avez d\u00e9sormais les cl\u00e9s en mains pour concevoir votre site Web, en cas de probl\u00e8me, nous sommes \u00e0 votre \u00e9coute pour vous accompagner.<\/p>\n<p>Nous vous souhaitons beaucoup de succ\u00e8s avec ces applications !<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous vous pr\u00e9sentons 2 nouvelles applications open source pour des besoins bien differents : &#8211; Un syst\u00e8me de ticketing pour faciliter et structurer votre service client. La gestion de l\u2019assistance \u00e0 la client\u00e8le et de suivi de support peut vite devenir un v\u00e9ritable casse-t\u00eate sans l\u2019utilisation de logiciel adapt\u00e9. osTicket offre la possibilit\u00e9 de rassembler &#8230; <br \/><a class=\"read-more\" href=\"https:\/\/blog.saasweb.net\/fr\/2017\/03\/2-nouvelles-applications-ont-ete-choisies-pour-vous-drupal-et-osticket\/\">Lire plus\u2026<\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1017,997],"tags":[488,314,456],"class_list":["post-4026","post","type-post","status-publish","format-standard","hentry","category-application-web","category-content-management-system-fr","tag-applications","tag-drupal","tag-osticket"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2 nouvelles applications ont \u00e9t\u00e9 choisies pour vous : Drupal et osTicket - SaaS Web Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.saasweb.net\/fr\/2017\/03\/2-nouvelles-applications-ont-ete-choisies-pour-vous-drupal-et-osticket\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 nouvelles applications ont \u00e9t\u00e9 choisies pour vous : Drupal et osTicket - SaaS Web Blog\" \/>\n<meta property=\"og:description\" content=\"Nous vous pr\u00e9sentons 2 nouvelles applications open source pour des besoins bien differents : &#8211; Un syst\u00e8me de ticketing pour faciliter et structurer votre service client. La gestion de l\u2019assistance \u00e0 la client\u00e8le et de suivi de support peut vite devenir un v\u00e9ritable casse-t\u00eate sans l\u2019utilisation de logiciel adapt\u00e9. osTicket offre la possibilit\u00e9 de rassembler ... 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